AI voice agents for every business
From answering inbound calls to running outbound campaigns, VoxConnect handles it all. See how businesses across industries use AI to automate their phone operations.
AI Receptionist
Answer every inbound call 24/7 with an AI receptionist that never takes a break. Your AI agent greets callers by name (via CRM lookup), routes them to the right department using natural conversation or DTMF menus, takes messages when staff are unavailable, and handles common enquiries using your knowledge base. Missed calls become a thing of the past.
Outbound Sales
Scale your outbound calling with AI-powered campaigns that dial leads in parallel, qualify prospects through natural conversation, and log outcomes directly to your CRM. Configure scheduling windows, retry logic, and maximum concurrent calls. Your AI agent follows a consistent script while adapting to each conversation, ensuring every lead gets the same quality pitch.
Appointment Booking
Let callers book, reschedule, or cancel appointments through voice conversation. Your AI agent checks availability, confirms details, sends confirmation messages, and updates your calendar system. Integrates with Google Sheets, Zapier, or direct CRM connectors for real-time scheduling without double-booking.
Customer Support
Handle tier-1 support calls with AI agents that pull answers from your knowledge base, create support tickets, and escalate complex issues to human agents with full context. Reduce wait times to zero, resolve common queries instantly, and free your support team to focus on the cases that need a human touch.
Debt Collection
Run compliant automated collection calls with AI agents that follow regulatory scripts, offer payment plan options, process card payments, and schedule callback appointments. Recording consent workflows ensure every call meets FCA and ICO requirements. Campaign scheduling respects contact time restrictions automatically.
Surveys and Feedback
Collect customer feedback and run NPS surveys via automated voice calls. Your AI agent asks structured questions, handles free-text responses, and logs results to Google Sheets or your CRM. Post-call surveys trigger automatically after service interactions, giving you continuous feedback without manual effort.